Skip to content
  1. Do it online
  2. Login
  3. Have your say
  4. My Durham

Home from hospital service

Our Home from Hospital Service is completely free and could benefit anyone with anxieties about returning home after a stay in hospital. This includes accident and emergency departments.


Our staff continue to wear full protective equipment (PPE) to protect themselves and you, use antibacterial gel for their hands and sanitise vehicles after visiting homes. We take all precautions to stop the spread of Covid-19.

Who this service is for

We provide free help and support for up to six weeks for people who are returning home after a stay in hospital and are:

  • aged 18 and over
  • in need of low level support (we do not provide personal care or befriending)
  • living in County Durham

What is included

Our service enables you to safely return home after being discharged from hospital and includes (but is not limited to):

  • preparation of light meals
  • ensuring your home is warm and tidy
  • a 'meet and greet' service
  • pop in's
  • support to develop confidence to remain independent
  • prescription collection
  • light housework
  • paperwork assistance to help with paying household bills
  • making appointments eg GP appointments
  • arranging transport for post hospital discharge and GP appointments
  • accompanying you on post discharge from hospital and GP appointments
  • identifying further health, social care or community services that you may benefit from
  • letting other relevant services know about you (with your permission)


We accept referrals (with customer consent) from:

  • hospital staff
  • GPs
  • Teams Around Patients (TAPs)
  • hospital social worker teams
  • Responsive Integrated Assessment Care Team (RIACT) and other multi-disciplinary teams
  • other social care teams
  • Care Coordination Centre (C3)
  • family
  • carers

Find out more or apply

Please contact us to find out more.

To apply please use Do it online - Home from Hospital.

Contact us
Care Connect
03000 262 195
Our address is:
  • Durham County Council
  • Chilton Control Centre
  • Chilton Depot
  • Chilton
  • County Durham
  • United Kingdom
  • DL17 0SD