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The following systems will be unavailable from 4.55pm on Wednesday 11 September until 7.30am on Thursday 12 September: our online Council Tax, business rates and housing benefit system, and our welfare assistance form. We apologise for any inconvenience this may cause.

Stanley Customer Access Point


The Customer Access Point at Stanley is your local point of contact for help and information about our services.

Contact Customer Access Point - Stanley to book an appointment to use this access point.

Our staff are on hand to provide fully supported self-serve sessions if you need it. 

Opening hours 

Our customer access point is open:

  • Monday, Tuesday and Thursday 8.30am to 5.00pm

Location

We are located at the Louisa Centre, in Front Street, Stanley.

There is parking to the right of the building.

What's available

Make an appointment for help with:

  • street cleaning and environmental services
  • waste permits
  • older and disabled persons bus passes
  • highways
  • housing and council tax benefits
  • council tax


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