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The following systems will be unavailable from 4.55pm on Wednesday 11 September until 7.30am on Thursday 12 September: our online Council Tax, business rates and housing benefit system, and our welfare assistance form. We apologise for any inconvenience this may cause.

Spennymoor Customer Access Point


The Customer Access Point at Spennymoor is your local point of contact for help and information about our services.

Contact Customer Access Point - Spennymoor to book an appointment to use this access point.

Our staff are on hand to provide fully supported self-serve sessions if you need it. 

Opening hours 

Our customer access point is open:

  • Monday to Thursday 8.30am to 5.00pm
  • Fridays 8.30am to 4.30pm

Location

We are located at Green Lane, Spennymoor, DL16 6JQ.

Parking is available outside the main entrance.

What's available?

Make an appointment for help with:

  • street cleaning and environmental services
  • planning and building control
  • waste permits
  • older and disabled persons bus passes
  • highways
  • housing and council tax benefits
  • council tax


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