Skip to content
  1. Do it online
  2. Login
  3. Have your say
  4. My Durham

The Health Secretary has set out the next steps in the fight against Coronavirus. See the press conference at Youtube: Coronavirus press conference (19 January 2022).

Seaham Customer Access Point

The Customer Access Point at Seaham is your local point of contact to get help and information about our services.

Following the Government's announcement to move to Plan B covid restrictions, we have decided to close our Customer Access Points with effect from Monday 13 December until further notice. This will enable some of our staff to be redeployed to other front line services. 

Opening hours 

Our Customer Access Points are currently closed. However, we are still available online or by email, telephone, text, webchat, social media and virtual appointments. See our Contacting us (changes to service) page for the latest information.


We are located at St John's Square in Seaham.

Parking is available in the nearby town centre and disabled parking is available outside the main entrance.

What's available?

Our staff are here to help with enquiries on our services including:

  • street cleaning and environmental services
  • planning and building control
  • waste permits
  • older and disabled persons bus passes
  • highways

Make an appointment if you want to speak to us about:

  • housing and council tax benefits
  • council tax

Register Office

See Seaham register office for opening times and details of how to book an appointment.

Contact us
Customer Access Point - Seaham
03000 26 0000
Our address is:
  • St John's Square
  • Sophia Street
  • Seaham
  • County Durham
  • United Kingdom
  • SR7 7JE