Skip to content
  1. Do it online
  2. Login
  3. Have your say
  4. My Durham

We will be carrying out essential maintenance on our website on Tuesday 23 April 2024 between the hours of 8.00am and 10.30am. During this time, the website may experience technical issues. We apologise for any inconvenience caused.

Seaham Customer Access Point


The Customer Access Point at Seaham is your local point of contact to get help and information about our services.

Contact us to book an appointment to use this access point.

Our staff are on hand to provide fully supported self-serve sessions if you need it. 

Opening hours 

Our customer access point is open:

  • Monday to Thursday 8.30am to 5.00pm
  • Fridays 8.30am to 4.30pm

Location

We are located at St John's Square in Seaham.

Parking is available in the nearby town centre and disabled parking is available outside the main entrance.

What's available?

Make an appointment for help with:

  • street cleaning and environmental services
  • planning and building control
  • waste permits
  • older and disabled persons bus passes
  • highways
  • housing and council tax benefits
  • council tax
Contact us
Contact Customer Access Point - Seaham
03000 26 0000
Our address is:
  • St John's Square
  • Sophia Street
  • Seaham
  • County Durham
  • United Kingdom
  • SR7 7JE