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Consett Customer Access Point


The Customer Access Point in Consett is your local point of contact for help and information about our services.

Our customer access points are closed due to Covid-19. However, we are available online and over the phone. See our Contacting us (changes to service) page for the latest information.

Opening hours 

Our customer access points are closed until further notice in line with government guidance. However, our customer contact centre is open and we are responding to enquiries online and over the phone. See our Contacting us (changes to service) page for the latest information.

Location

We are located on Front Street in the centre of Consett.

Parking is available in the town centre and disabled parking is available opposite the main entrance.

What's available?

We are here to help with enquiries on our services including:

  • street cleaning and environmental services
  • planning and building control
  • waste permits
  • older and disabled persons bus passes
  • highways

Make an appointment to speak to us about:

  • housing and council tax benefits
  • council tax

Contact us for more information.

Register Office

See Consett Customer Access Point for opening times and details of how to book an appointment.

Contact us
Customer Access Point - Consett
03000 26 0000
Our address is:
  • 36-38 Front Street
  • Consett
  • County Durham
  • United Kingdom
  • DH8 5AQ
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