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We will be carrying out essential maintenance on our website on Tuesday 23 April 2024 between the hours of 8.00am and 10.30am. During this time, the website may experience technical issues. We apologise for any inconvenience caused.

Employability Durham - what to expect snippet


What to expect

We will support you every step of the way:

  • an initial chat by phone - we'll ask you a bit about yourself and your current circumstances, and tell you more about us and how we work
  • match you to an adviser - they'll be your main contact and will stick with you the whole time you're with us
  • registering with us - your adviser will arrange an appointment with you to register with us - this can be completed face to face or by video call
  • at your first appointment - you'll complete some paperwork with us, start to talk about your hopes for the future and set some goals
  • how often you will meet - this will be up to you and your adviser, based on what you are looking to improve or focus on
  • keeping on track - your adviser will help you to identify opportunities and tools to keep you motivated
  • regular review points - this will provide you with an opportunity to look at what you've achieved and make any changes to your plan
  • after six months - you'll be able to look back with your adviser and see how far you've come!