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Due to essential maintenance, the following systems will be unavailable until 7.00am on Thursday 18 August: our online council tax, business rates and housing benefit overpayments service and our welfare assistance form. We apologise for any inconvenience this may cause.

Get urgent help for mental health


For most people who experience mental health issues, your first place to get help should be your doctor, who can often refer you to other professionals.

If your mental or emotional state gets worse quickly, this can be known as a mental health crisis or a mental health emergency.

If you cannot wait to see a doctor and feel unable to cope or keep yourself safe, it's important to get support - support is still available even if services seem busy at the moment. You can find out where to get urgent help for mental health on the NHS website.

Tees, Esk and Wear Valley (TEWV) NHS Foundation Trust also have a crisis line available 24 hours a day every day for people experiencing a mental health crisis. To contact the team telephone 08000 516 171, or you can find further information on dealing with a mental health crisis on their website.