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The Prime Minister has today set out the next steps in the easing of lockdown. See the press conference at Youtube: Prime Minister's Coronavirus press conference (10 May 2021) for details.

Between 4.00pm on Wednesday 12 May and 7.30am on Thursday 13 May, the following systems will be unavailable due to essential maintenance: our online council tax, business rates and housing benefit overpayments service, our welfare assistance form and our test and trace payments form. We apologise for any inconvenience this may cause.

Adult Care


We provide adult social care services for the most vulnerable people in our community.

Adult Care covers the following:

  • learning disabilities, mental health, substance misuse
  • older people, County Durham Care and Support, physical and sensory support
  • safeguarding and access
  • the Care Act

and supports:

  • older people
  • people with a learning disability
  • people with a physical disability
  • people with sensory loss
  • people with a substance misuse or alcohol misuse
  • people with mental health needs
  • unpaid carers
  • vulnerable adults and those at risk of abuse and neglect

    How to access care and support

    If you live in County Durham and think you need care and support, your first step should be to visit our Locate - care and support in County Durham website. Locate contains a range of information and advice, including organisations to help you live as independently as you can.

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