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Due to essential maintenance, the following systems will be unavailable from 6.00pm on Monday 2 October until 8.00am on Tuesday 3 October: our online council tax, business rates and housing benefit services, and our welfare assistance form. You will also not be able to register to pay council tax online, make a change of address for council tax or cancel single person discount. You are still able to make a payment during this time. We apologise for any inconvenience this may cause.


Our Resources service brings together service areas who work to provide corporate and business support to the council as well as delivering services to the residents of County Durham.

The Corporate Director of Resources is Paul Darby.

Icon for pdf Resources Management Structure (PDF, 215.0kb)

This covers:

Resources has responsibility for producing the Medium-Term Financial Plan (MTFP). This three-year plan, ensures that the appropriate resources are allocated to deliver our priorities and that efficiencies can be made through forward planning.  

Resources has responsibility for delivering key services. Our front-facing services include:

  • collecting council tax and business rates
  • payment of housing and council tax benefits
  • the registration of births, deaths and marriages

There are three statutory roles within Resources:

  • Monitoring Officer for legal issues
  • Section 151 Officer to administer our financial affairs
  • the Electoral Roll Officer

The services provided to staff include:

  • support to county councillors
  • payroll
  • financial accounting
  • staff development programmes
  • facilities management
  • building maintenance
  • challenging practice and promoting continuous improvement across the council
  • supporting service improvement, innovation and partnership development
  • ensuring strong links between functions to take an overview of cross cutting issues
  • co-ordination of a strategic approach across all services and provide advice and support
  • our Corporate Improvement Programme
  • specific cross-service projects and programmes
  • training and guidance on project and programme management
  • corporate programme/project management methodology
  • the corporate project register
Contact us
Customer Services
03000 26 0000