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Due to essential maintenance, the following systems will be unavailable from 6.00pm on Monday 2 October until 8.00am on Tuesday 3 October: our online council tax, business rates and housing benefit services, and our welfare assistance form. You will also not be able to register to pay council tax online, make a change of address for council tax or cancel single person discount. You are still able to make a payment during this time. We apologise for any inconvenience this may cause.

Hackney carriage and private hire licensing policy


This page includes details of the Hackney Carriage and Private Hire Licensing Policy for vehicles, drivers and operators, which was approved on 1 October 2023.

Download our Icon for pdf Hackney Carriage and Private Hire Licensing Policy 2023 to 2027 (PDF, 702.8kb) . It explains how we carry out our work around hackney carriage and private hire licensing.

Wheelchair accessible vehicles

There are a number of wheelchair accessible vehicles licensed as a hackney carriage or private hire vehicle in County Durham. Please see the  Icon for pdf Wheelchair accessible vehicles list (PDF, 111.7kb)  for further details.