Skip to content
  1. Do it online
  2. Login
  3. Have your say
  4. My Durham

Due to essential maintenance, our online payment system will not be unavailable between 1.00pm and 4.00pm on 21 August 2022. We apologise for any inconvenience this may cause.

Private hire operator's licence

A valid private hire operator's licence is required to enable a person to accept or invite bookings for private hire vehicles.

From 4 April 2022, you must complete a tax check to renew a taxi, private hire or scrap metal licence, or to apply for the same type of licence with a different licensing authority

Go to Complete a tax check for a taxi, private hire or scrap metal licence to find out more information and to complete your tax check.

Private hire operator's licence applicants are required to operate from a base. It is the applicant's responsibility to ensure that any relevant planning permission is in place for their premises.

The operator must comply with our Hackney Carriage and Private Hire Licensing Policy.

What you must do

To apply for a private hire operator's licence, the following will be required:

  • complete the online form - Apply for an operator licence
  • public liability insurance (if the premises is open to general members of the public)
  • the relevant operators licence fee from the table below
1 year licence£129.00
2 year licence£230.00
3 year licence£329.00
4 year licence£435.00
5 year licence£535.00

All licences with regard to private hire such as driver and vehicle licenses must be held for the business to operate legally. It is the responsibility of an operator to ensure that all vehicles and drivers working from their office are licensed.

Operators are required to maintain various records relating to the operation of the business and regularly submit lists of vehicles and drivers operated by them.

What we must do

We are legally obliged to:

  • assess your application
  • inform you of our decision
  • inform you of your right to appeal if refused             

We are obliged to disclose relevant information to other organisations when requested, such as:

  • Inland Revenue
  • Police
  • Department for Work and Pensions
  • HM Revenues and Customs            
Contact us
03000 261 016
Our address is:
  • Durham County Council
  • PO Box 617
  • Durham
  • County Durham
  • United Kingdom
  • DH1 9HZ
Related information