House-to-house collections permit
To carry out house-to-house collections for charitable purposes in County Durham you will need a permit from us. This page gives information about the permit and allows you to apply for it online.
About the permit
A house-to-house collections permit is required to carry out a collection on behalf of charity, either door-to-door, or from one public house to another. It is issued under the House to House Collections Act 1939.
The permit can be granted for any period up to one year, however, in practice most are issued for periods of between one and two weeks.
Once the permit is granted, there is a requirement for the permit holder to make a return to us within one month of the expiry of the licence. The return must include information regarding the totals collected.
You must ensure that your application form is completed in full. In particular, you should ensure that you have specified the time frames for which the permit is required.
You must be acting for a charity to hold a house-to-house collections permit.
There are no fees for this permit or to submit a return.
Application evaluation process
When we receive your application we will consider whether or not to issue the permit on the basis of the information you have supplied.
Implied granting of permit ('tacit consent')
Where you have submitted your application electronically, you have a legal right (known as tacit consent) to act as though your permit has been granted if you have not heard from us by the end of the target completion period. However, we would like to ask that you contact us if you have not heard anything from us.
Our target completion period is ten working days.
Failed application and licence holder redress
If we refuse to issue this permit or you are an existing permit holder and have cause for complaint, you may first wish to speak to our licensing team.
You also have the right to appeal to the Minister for the Cabinet Office. Appeals must be lodged within 14 days of the refusal.
If you are a consumer and would like to make a complaint about any matter connected with house-to-house collections, we recommend that you speak to the trader directly in the first instance. If this is not possible or is inappropriate, you should contact our licensing team
In partnership with
- 03000 261 016
Our address is:
- Durham County Council
- PO Box 617
- County Durham
- United Kingdom
- DH1 9HZ