Skip to content
  1. Do it online
  2. Login
  3. Have your say
  4. My Durham

View the latest statement from LA7 leaders (8 March) - Support throughout the road to recovery

Hospital transport services


Find out about travel options for patients who have trouble getting to health appointments.

  • Patient Transport Service is run by the North East Ambulance Service (NEAS). It provides pre-planned non-emergency transport for patients who have a medical condition that would prevent them from travelling to a treatment centre by any other means, or who require the skills of an ambulance care assistant during the journey.
  • Help to Health is a pre-bookable countywide volunteer driver service, operated by charities Supportive and Volunteering Matters, on behalf of us and County Durham's clinical commissioning groups. It helps patients attend hospital and other health appointments.
  • Daft as a brush cancer patient care provides transport for outpatients who are undergoing chemotherapy and radiotherapy cancer treatment - please speak with your nurse or consultant as this service cannot be booked directly
  • Friends of Darlington Memorial Hospital provide a volunteer driver scheme for patients who have difficulty getting to and from the hospital - call 01325 743 866.
  • North Tees and Hartlepool NHS Foundation Trust volunteer driver scheme helps patients get to and from their hospitals - call 01429 522 550
  • Link2 Dial-a-Ride bus service is a pre-bookable bus service for people making journeys (up to five miles) where there is no other suitable bus, for example in rural areas where bus services may be limited, or those unable to access mainstream public transport due to mobility issues.
Contact us
Travel Response Centre
03000 269 999
Our address is:
  • Sustainable Transport
  • Durham County Council
  • County Hall
  • Durham
  • County Durham
  • United Kingdom
  • DH1 5UQ
0191 389 8181
Share this page on Facebook Share this page on Twitter Print this page