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Please note that our online payments system will be unavailable on Sunday 10 July between 9.00am and 11.00am. We apologise for the inconvenience.

From Tuesday 30 November 2021 you must wear a face covering on all public transport, including taxis and in shops - unless exempt

Report an issue with a taxi driver

How to complain about a taxi driver or vehicle.

If you wish to complain about a taxi or driver or vehicle, try to get as much information as possible, for example:

  • vehicle registration number
  • driver or vehicle licence number
  • taxi company
  • vehicle make and model


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