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Due to essential maintenance, the following systems will be unavailable from 3.00pm on Friday 31 March until 8.00am Monday 3 April 2023: our online council tax, business rates and housing benefit services, and our welfare assistance form. You will also not be able to register to pay council tax online, make a change of address for council tax or cancel single person discount. You are still able to make a payment during this time. We apologise for any inconvenience this may cause.


If you are aged 60 or over, disabled, or you're a young person (16 to 25) or student, apply for a railcard. There's an upfront fee but then you'll be able to get a third off most standard and first class rail travel.

Apply for a Senior Railcard

If you're aged 60 or over you can apply for a Senior Railcard. Proof of age is required.

  • Online: apply online for a Senior Railcard.
  • In person: application forms are available at any staffed railway station ticket office or travel centre
  • By phone: call 08457 484 950 for details of your nearest train company.

More information, including the current fee is available on the Senior Railcard website.

Apply for a Disabled Persons Railcard

If you have a disability you may be entitled to a Disabled Persons Railcard. You will need to provide proof of your disability.

  • Online: apply online for a Disabled Persons Railcard.
  • In person: application forms (including eligibility and terms and conditions details) are available from rail stations, travel centres and main post offices
  • By phone: call the Disabled Persons Railcard Office on 0345 605 0525 if you need help to apply - the helpline is open from 7.00am to 10.00pm Monday to Sunday.

Find more information, including qualifying criteria and current fees is available on the Disabled Persons Railcard website.

Apply for a 16 to 25 (or full time student) Railcard

If you are aged between 16 and 25 or are a full time student you can get a railcard. You will need proof of age or proof of study if you're over 25.

  • Online: apply online for a 16 to 25 (student) railcard
  • In person: you can buy your railcard at any staffed station ticket office and some National Rail-licensed travel agents
  • By phone: call 0844 871 4036 - lines are open between 7.00am and 10.00pm every day, except Christmas Day and calls are charged at the national rate.

Full details are available from the 16 to 25 (student) railcard website.

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