Alternative bus services
Information about 'on demand' community bus services in County Durham. These services are available when ordinary transport isn't an option because there's no regular service or someone has problems using a regular bus.

Due to Covid-19, the Access Bus is suspended. The Link2 Dial-a-Ride bus can now only take bookings for essential journeys including shopping, travel to and from work, medical appointments and care for vulnerable people.
Contact us to book any of these services.
- Hospital transport services: pre-bookable travel for patients who have trouble getting to appointments such as at the hospital or doctors' surgeries
- Access bus service: provides people who have limited mobility with a door-to-door transport service to popular shopping and leisure destinations
- Link2 bus: pre-bookable bus service for people making journeys (up to five miles) where there is no other suitable bus, for example in rural areas where the bus service may be limited - each bus is fully accessible for people with disabilities or mobility problems
- taxibus services: provide affordable travel at times of the day when it is not possible to offer a regular bus service, including for shift workers and some local routes linking villages and towns
Contact us
- Travel Response Centre
- Travel Response Centre
- 03000 269 999
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Our address is:
- Sustainable Transport
- Durham County Council
- County Hall
- Durham
- County Durham
- United Kingdom
- DH1 5UQ
- 0191 389 8181
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