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Due to essential maintenance, the following systems will be unavailable from 6.00pm on Monday 2 October until 8.00am on Tuesday 3 October: our online council tax, business rates and housing benefit services, and our welfare assistance form. You will also not be able to register to pay council tax online, make a change of address for council tax or cancel single person discount. You are still able to make a payment during this time. We apologise for any inconvenience this may cause.

Alternative bus services

Information about 'on demand' community bus services in County Durham. These services are available when ordinary transport isn't an option because there's no regular service or someone has problems using a regular bus.

Contact us to book any of these services.

  • Hospital transport services: pre-bookable travel for patients who have trouble getting to appointments such as at the hospital or doctors' surgeries
  • Access bus service: provides people who have limited mobility with a door-to-door transport service to popular shopping and leisure destinations
  • Link2 bus: pre-bookable bus service for people making journeys (up to five miles) where there is no other suitable bus, for example in rural areas where the bus service may be limited - each bus is fully accessible for people with disabilities or mobility problems
  • taxibus services: provide affordable travel at times of the day when it is not possible to offer a regular bus service, including for shift workers and some local routes linking villages and towns
Contact us
Travel Response Centre
03000 269 999
Our address is:
  • Sustainable Transport
  • Durham County Council
  • County Hall
  • Durham
  • County Durham
  • United Kingdom
  • DH1 5UQ
0191 389 8181