Someone for care leavers to talk to
If you need extra help or want someone to talk to, there are people you can contact for this.
You can get support online, via an app or over the telephone.
Contact your YPA who will give you the login details needed to access the service.
Support is available 24-7 including:
- life support such as moving home, family issues, managing your money and much more
- legal information such as debt advice
- help with bereavement and grief
- medical information, they can't diagnose but can offer a sympathetic ear and practical information and advice
- self-help tools including fact sheets, advice videos
The Full Circle team can arrange sessions with you to talk through what's going on, and how you are feeling. Together, you can work on what you want from the sessions, and put a plan in place to get this.
If people around you, such as your social worker or supported lodging provider need support to help you, this group can put this support in place.
Whatever you talk about will be confidential between yourself and the person you speak with at The Full Circle.
How to contact The Full Circle
If you think you The Full Circle may help you, speak to your social worker or your YPA and ask them to contact us.
The National Youth Advocacy Service (NYAS) can help you if you are:
- not being listened to
- need advice
- need help to talk the council, your social worker, or personal advisor
- not being treated fairly
- having difficulties with college
- not happy with the contact you have with your family
- homeless
What NYAS can do to help
Meet in a safe place
When you contact NYAS they will organise for a member of their team to meet you. You can choose where you want to meet - somewhere you feel comfortable or safe.
Fix your problem
You will be able to talk about your problem, and discuss how to fix it. The person you speak to at NYAS will be your advocate. This means that they will act on your behalf, such as making phone calls for you, come to meetings with you, or write emails or letters with you.
Your advocate can complain for you - but you will be in charge, until the problem is solved. You can ask to change your advocate, or you might decide that you no longer need their help - that is fine.
If you want more help from NYAS, you can contact them again, and if you want - ask for help from the same member of the team (advocate).
How to contact NYAS
It's up to you how you contact NYAS. See our website - National Youth Advocacy Service (NYAS) - Get in touch for our contact details. Or speak to your social worker or your YPA and ask them to contact us.
If you are a young person that is looked after or has been looked after, you are automatically a member of the CICC (Children in Care Council) and you can take part in discussions and issues raised.
We bring our ideas and suggestions to our meetings and work with the adults within the council to improve things and feedback.
Our meetings are supported by an Investing In Children Project Worker but are run by young people for children and young people - creating a safe space for voices to be heard.
We will pay you a fee of £7.50 for taking part in the meeting plus up to £3.00 if you have to use public transport to attend.
How to contact the Children in Care Council
See Children in Care Council - our meetings for more information or speak to your social worker or your YPA and ask them to contact us.
Citizen's Advice County Durham provides free, confidential and independent advice to help people overcome their problems.
They help with everything from money issues to problems with benefits, housing or employment.
Sometimes you might have more than one problem, and often they are linked. They can tackle issues in the round making sure you get all of the support you need.
- Young People's Service
- careleavers@durham.gov.uk
- 03000 262 289