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Our online forms (customer account / Do it online) system will not be available between 10.00pm on Tuesday 22 June and 6.00am on Wednesday 23 June. We apologise for any inconvenience this may cause.

Report a rough sleeper

Have you seen someone sleeping rough?

Contact us for housing advice by phone - call 03000 268 000 - or by email At this time we're not able to provide advice face to face.

Complete our online form to tell us you are at risk of becoming homeless or contact us as as soon as possible, if you feel that you are at risk.

Are you worried about someone who may be sleeping on the streets tonight? Do you know someone who is homeless and needs our help?

Visit StreetLink (or download Streetlink for apple devices or Streetlink for android devices) to send an alert. 

Alternatively contact us, or see our Get help to avoid becoming homeless information, which includes our contact information out of office hours.

Contact us
Homeless freephone number
08081 968 406

Housing Advice Line
03000 268 000
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