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Stay warm, well and safe this winter


Follow our winter safety advice to keep your family warm and healthy, and your driving safe on icy roads.

Follow us on Twitter #twittergritterNE to keep up to date with our winter roads service.

Winter essentials

Look out for your neighbours

Look after elderly or vulnerable friends and neighbours. If you are worried about someone call Social Care Direct

Keeping warm and well

The NHS: Stay well this winter website has more information to help you and your family prepare for winter.

 If you have a long-term condition or you are over 65 download Icon for pdf Important information from the NHS to help you to stay well this winter (PDF, 1.5mb) .

Before winter

  • Check if you qualify for a grant to have insulation or other energy saving measures installed. Find out more on about getting help to reduce your energy bills.
  • Contact your energy supplier and make sure you are on the right energy tariff.
  • Get a supply of blankets to keep you warm in case the heating goes off.

Further information and advice on keeping your home warm is available on our warmer, energy efficient and environmentally friendly housing page. 

During cold weather

  • Wear several layers of loose fitting clothes.
  • Wear boots/shoes with a good grip for walking in the snow and good warm socks.
  • Try and keep your heating to a constant temperature of between 18°C and 21°C during the day and at least 18°C at night.
  • Think about other ways of keeping warm like closing the curtains, hot water bottles or electric blankets. 

Keeping healthy

Before winter

  • Get a flu jab, even if you got one last year. Check with your GP/doctor to find out if you qualify for a free jab.
  • Have a supply of your prescription drugs and other medicine.
  • Have a week's worth of food supplies, including bread in the freezer, long-life milk and non-cook foods. If you live far from other people, have more supplies on hand.
  • Keep a water supply in case a pipe bursts.

During cold weather

  • Hypothermia can be a danger in cold weather. Look after elderly and vulnerable people and if you think someone has hypothermia call 999 for an ambulance immediately.
  • Stay active - keep moving, even if you're sitting down. Just wiggling your fingers and toes will help you keep warm.
  • Eat well - make sure you have hot meals and drinks regularly throughout the day to keep your body warm.
Contact us
Public Health
03000 267 660
Our address is:
  • County Hall
  • Adult and Health Services
  • Durham
  • County Durham
  • United Kingdom
  • DH1 5UJ

First Contact/Social Care Direct
03000 267 979
0191 383 5752
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