Universal Credit is a monthly payment that replaces some other benefits. You may be able to claim Universal Credit if you're on a low income or out of work.
Claiming Universal Credit will change how you manage your money. Before you apply, read Universal Credit - what you need to know which explains everything you must put in place before making a claim.
Universal Credit is a single monthly payment for people in or out of work. It is issued by the Department for Work and Pensions (DWP). Universal Credit works differently from other benefits - it's important to know the differences.
The biggest differences are:
It replaces some of the benefits and tax credits that you might be getting now:
To get Universal Credit you must:
If you already receive one of the benefits that Universal Credit is due to replace, continue to do so as normal until you are told that you need to claim Universal Credit instead.
In County Durham, Universal Credit is being rolled out for most working age people from October 2017. It will initially affect you if you are making a new claim. When it will affect you, depends on your job centre area.
|Job centre area||Date you can claim Universal Credit from|
|Peterlee, Seaham||October 2017|
|Bishop Auckland, Consett, Crook, Stanley||December 2017|
|Chester-le-Street, Durham, Newton Aycliffe, Spennymoor||March 2018|
If you are linked to a job centre outside the county, the date you can claim Universal Credit from may be earlier.
You have to claim Universal Credit online through Gov.uk - Claim Universal Credit online.
The following video shows you how to complete the online claim form.
Before you make your claim, you should have the following information:
You can get other benefits if you are claiming Universal Credit. Most benefits not included in the above list will be paid as usual, such as Child Benefit, Disability Living Allowance or Personal Independence Payment (PIP).
Council Tax Reduction is not included in Universal Credit - visit our Council Tax Reduction Scheme page to make a claim.
You need access to online facilities to apply for Universal Credit. There are no paper copies of the form.
Add your postcode into the box below, to see a list of places where you can access a computer to go online, and also where you can go for additional help if you need it to apply for Universal Credit.