Do you have poor eyesight or hearing loss? If you do, you may benefit from our advice and support.
We can help with:
dual sensory loss (both sight and hearing)
We provide a high quality service to adults with a sensory loss in County Durham, offering a person-centred approach to helping people who experience sight or hearing loss and those who are deaf.
An Introduction to our Adult Sensory Support Team
View this information in BSL.
We aim to reduce the impact sensory loss has on your daily life, focusing on your needs and wishes to try to help you make them happen. We do this through specialist assessment and care planning. We support people to overcome the obstacles that everyday environments can place in your way. We raise awareness among colleagues, service providers and other agencies of the particular needs and expectations of people with a sensory loss.
How our Adult Sensory Support Team can help
View this information in BSL.
What we can do for people with hearing impairment?
We have social workers with special communication skills to work with deaf, deafened and hard of hearing people and their families. They provide information and services to help people live as independently as possible.
encourage you to register with the council as deaf or hard of hearing
help you to adapt or learn new skills to deal with changes in daily living, communication or mobility
advise about specialist equipment and adaptions to your home
inform you about welfare rights and disability benefits including Disability Living Allowance and help you to complete the paperwork
provide information on local support groups
put you in contact with advocacy services where independent help is required
We can also help you:
if you have problems caring for children
if you have problems with your housing and where you live
if you are deaf and suffer with mental ill-health
to manage at work or return to work
to book a sign language interpreter or a lipspeaker.
What do we do for people with sight loss?
We work closely with local voluntary organisations and other services in the council, who offer a range of advice, information and support to blind and partially sighted people in County Durham. We can help you with:
sighted guiding techniques
advice on safer ways to cross roads
using public transport safely
room or building familiarisation
advice on access to buildings, for example, local shops, GPs surgery, school or college
orientation and mobility training
making the most of other senses.
personal care (for example, safe shaving or bathing)
ways of identifying clothing
making a hot drink
preparation and cooking of meals in the safest way
identifying money or clothing
simple and effective ways of doing housework
advice on safer gardening techniques.
using the telephone
advice on the use of magnifiers and lighting
handwriting and signatures
using keyboards, computers, scanners and other software
tactile languages (Braille/Moon).
We work closely with the NHS and with voluntary organisations in County Durham in order to make sure you receive the care and support you need.