Our ICT Services provides technical and support services to councils, public sector organisations, schools (including academies), start-up businesses, and community and voluntary organisations across the North East.
We offer a range of services from website support to broadband; and from printing to Health and Safety services. Download our ICT Services Catalogue for more information, or contact us with any queries or to request a quote. Please note not all services are available to all areas and organisations. Infrastructure services are supplied by Service Direct Newco Ltd.
It is responsible for providing the most up-to-date and efficient communication and technology for the council. The ICT services provided by us is now the largest single ICT operation in the region. Key services include:
- operations technical services
- infrastructure service
- application development
- business development
- business support
- IT school services
- design and print
- ICT security, standards and policies
Customer Service Standards
We will acknowledge your enquiry within 3 working days of receiving it, and resolve it in 14 working days.
If you are unhappy about any of our ICT services, please make a complaint.
External domains/web addresses
If you are an external company and we look after your domains for you, please see Nominet: terms and conditions of domain name registration.