Our payments system will not be available between 1.30pm on Tuesday 24 January and 1.30pm on Wednesday 25 January. We apologise for any inconvenience this may cause.
In this section find detailed information on the garden waste collection service including how to subscribe and use the scheme, which properties are eligible and other ways to dispose of garden waste.
We offer fortnightly garden waste collections to more than 190,000 eligible properties in County Durham between March/ April and November. There is a fee for this service.
Check if your property is eligible and Subscribe to the garden waste collection scheme
Please note: if you subscribe by 14 February you'll get all 17 collections in 2017. If you subscribe after this date, we'll arrange for your collections to start as soon as possible and you'll receive the remaining collections before the scheme ends for the year in autumn
Please make sure you have read our Garden waste terms and conditions first. The terms and conditions have been updated for 2017.
Read our step by step guide to using the garden waste collection service.
This fee is for collections from one garden waste bin. If your property has not previously received the garden waste collection service and you do not have a garden waste bin, we will provide your first bin free of charge.
If you don't want to pay online, there are other Ways to sign up and pay for garden waste collections.
Find a map of the areas covered by the garden waste scheme, what criteria properties must meet to be eligible and how to appeal if you think your household should have been included on our Who is eligible for garden waste collections? page.
Garden waste in the Teesdale area is collected by Teesdale Conservation Volunteers (trading as Rotters). More information on the collection service in this area is available on the Rotters website.
It is important that you only put items that can be composted in your garden waste bin. Find out what goes in the bin on our what goes where web page.
If your property isn't eligible for garden waste collections, or you don't want to subscribe to the service, there are other ways to dispose of garden waste.
Please see the frequently asked questions for further information and answers to questions you may have.