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Mental health and emotional support for children, young people and families


A list of local and national support available. Don't forget, your local school and GP are also available to help.

Local support

OrganisationDescriptionContact details
One PointAdvice and practical support across all aspects of family life.

Telephone: 03000 261 111
Website: One Point
Facebook: One Point County Durham on Facebook

Education and SEND supportSupport for children with special educational needs or disabilities.Telephone: 03000 263 333
Email: epsdurham@durham.gov.uk
Website: SEMH services
HumankindHealth and wellbeing support for LGBT young people (15-24 years).Telephone: 01325 731 160
Website: Humankind
Investing in ChildrenA children's right organisation, creating spaces to be heard.Email: info@investinginchildren.net
Website: Investing in Children
Rollercoaster Parent SupportHelping parents to support children with mental health issues.Telephone: 07415 380 040
Email: wendy@rollercoasterfs.co.uk
Facebook: Roller Coaster Parent Support on Facebook
DurhamWorksSupporting 16-24 year olds not in education, employment or training.Telephone: 03000 262 930
Website: DurhamWorks
Facebook: DurhamWorks on Facebook
Recovery College OnlineEducational resources for people experiencing mental illness.Website: Recovery College Online
County Durham Together HubHelp when self-isolating/how to volunteer.Telephone: 03000 260 260
Email: communityhub@durham.gov.uk
Website: Get help if you're self-isolating
Children's Social Care First ContactReport a concern about a child's welfare.Telephone: 03000 267 979
Website: Report a concern about a child
CAMHS - single point of accessCommunity mental health teams for children.Telephone: 03001 239 296
Website: CAMHS - single point of access
TEWV - crisis line24/7 service for people experiencing a mental health crisis.Telephone: 08000 516 171

National support

OrganisationDescription
KoothFree, safe, anonymous online support for young people aged 11+.
Anna Freud National Centre for Children and Families: Coronavirus supporting young people's mental healthSelf-care to look after our own mental health.
Charlie Waller Trust Coronavirus and Mental HealthResources for schools and families.
ChildlineA free, private and confidential service where children can talk about anything.
HeadspaceFree tools around mindfulness and meditation.
Public Health England - Gov.uk: Guidance for the public on the mental health and wellbeing aspects of coronavirus (COVID-19)Guidance on health and wellbeing aspects of coronavirus.
MindEd for FamiliesSafe and reliable advice about young people's mental health.
YoungMindsSupport for mental health during the pandemic.
NHS: NHS: Where to get urgent help for mental healthRing 111 to get medical help near you.
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