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Council services over Easter

Published April 12, 2019 10.41am


Residents in County Durham are reminded that there will be no change to bin collections over the Easter bank holiday.

Bins should be placed at the kerbside by 7.00am as normal on your usual collection day during the weeks starting Monday 15 and Monday 22 April.
 
To check your collection day, enter your postcode into the My Durham search.

Contacting us

Customer Access Points and most of our other buildings in County Durham will be closed over the bank holiday.

They will close at 5.00pm on Thursday, 18 April and reopen at 8.30am on Tuesday, 23 April 2019.

In the event of an emergency, residents can still contact our customer services team or use the 24/7 payments line.

If you are concerned about someone who is vulnerable or at risk over the bank holiday period, you should contact our First Contact/Social Care Direct emergency duty team.

Online services will still be accessible over the Easter period but requests may not be processed until our offices reopen on Tuesday 23 April.

Leisure and culture

Leisure centres will be closed on Good Friday and Easter Monday and are currently operating holiday timetables.

Durham County Record Office will close at 8.00pm on Wednesday 17 April and reopen at 8.45am on Tuesday 23 April.

Libraries will also be closed over the bank holiday weekend, resuming normal opening hours from Tuesday 23 April.

There will be no change to opening times for the Durham Light Infantry (DLI) regiment collection.

Other services

The Durham City Park and Ride service will not operate on Good Friday or Easter Monday. It will operate as normal, from 7.00am to 7.00pm, on all other days except Sunday 21 April.

Register offices will be closed on Good Friday and Easter Monday.

, Care Pathways day centres for adults and the Welfare assistance scheme will operate normal opening times on Thursday 18 April and will then close for the Easter break, reopening on Tuesday, 23 April.

Stay up-to-date

Residents can keep up-to-date with any changes to council services by following DCC on Twitter or DCC on Facebook.
 

Contact us
Customer Services
03000 26 0000

24 hour payment line
0300 456 2771

First Contact/Social Care Direct
03000 267 979
0191 383 5752
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