How to Contact Social Care services
You can contact us in a number of different ways. To improve contact we developed a service called Social Care Direct. You can contact Social Care Direct on:
We still have a number of offices around County Durham and you are welcome to call in to collect leaflets etc. If you want to speak to a Social Worker you may need to make an appointment before hand.
We value and respect views, opinions and comments on the quality of the services we provide to our customers.
- Tel: 0845 8505010
- Fax: 0191 3835752
- Minicom: 01429 884124
- Text: 07786 027280
- Email: scd@durham.gov.uk
- Fill in a Social Care Direct Enquiry Form
We still have a number of offices around County Durham and you are welcome to call in to collect leaflets etc. If you want to speak to a Social Worker you may need to make an appointment before hand.
| Local Office | Address |
| Location map of Barnard Castle | Galgate Barnard Castle DL12 8HA |
| Location map of Bishop Auckland | 1 Kensington Cockton Hill Road Bishop Auckland DL14 6HX |
| Location map of Chester-le-Street | 129 Front Street Chester-le-Street DH3 3BL |
| Location map of Crook | Croft Street Crook DL15 8QF |
| Location map of Durham | Hopper House Atherton Street Durham DH1 4DL University Hospital of North Durham (Dryburn) Durham |
| Location map of Newton Aycliffe | 21/27 Upper Beveridge Way Newton Aycliffe DL5 4EB |
| Location map of Peterlee | Essington House Essington Way Peterlee SR8 5AZ |
| Location map of Seaham | Caroline House St John's Square Seaham SR7 0JR |
| Location map of Spennymoor | Council Offices Green Lane Spennymoor DL16 6JQ |
| Location map of Stanley | 1 Woodland Court Greencroft Industrial Park Annfield Plain Stanley DH9 7BF |
We aim to continually improve the quality of services and we have procedures which ensure that we deal appropriately with any compliments, suggestions or complaints that you may wish to make.
Please email Social Care Direct if you wish to make an enquiry, require advice or information.
If you would like to make a compliment, suggestion or complaint please see Your views about adult Social Care services.

