Parking Shop
The Parking Shop is run by National Car Parks on our behalf. If you have any questions regarding the Durham City Controlled Parking Zone (CPZ), Durham City Road User Charge (RUC), parking permits or parking fines and have been unable to find the answer within these web pages, please contact the Parking Shop.
At the parking shop you can:
- Obtain advice about parking in the Durham City Controlled Parking Zone (CPZ).
- Apply for and receive a Durham City Controlled Parking Zone Permit.
- Pay an excess charge notices (ECN) or fixed daily charge notice (FDC).
- Make a representation against an ECN or FDC.
- Book a bay suspension for special circumstances.
- Report faulty pay and display machines, and illegally parked vehicles.
- Obtain advice about the Durham Road User Charge Zone.
- Apply for and receive a Durham Road User Charge Zone exemption permit.
- Pay the Durham Road User Charge on the day of use.
- Arrange exemption from the Durham Road User Charge for blue badge holders or special circumstances.
- View footage of your vehicle captured by the Durham Road User Charge Zone camera. This is by appointment only.
56 North Road
Durham City
Durham
DH1 4SF
Tel: 0191 3846633
Opening times: Monday to Saturday 8.00am to 6.00pm (excluding Public and Bank Holidays).
