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Durham County Council Information Service
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Home Care Service

Most people find there are times when they need help from someone. Illness, disability or frailty are just a few examples of the circumstances which can make it difficult for a person to cope with daily life.

Often families, friends and neighbours are able to help, but sometimes extra care is needed, and that is where Adult and Community Services can help. Our home care service aims to support people in their own homes. We provide services seven days a week, 52 weeks a year, between 6.00am and 11.00pm.

Home care service

Aims of the Home Care Service

The Home Care services aims to:
  • Provide high quality and practical assistance to enable people to carry on living in their own homes for as long as possible.
  • Provide services which meet individually assessed needs.
  • Enhance self-help and independence.
  • Support carers, allowing them time for themselves.

Further Information

For more information about our Home Care services:
Paying for Social Care and Health Services
Service standards

How much will it cost?

There is a scale of charges for home care services, with a maximum and minimum charge. A financial assessment will be carried out to work out how much you will have to pay.

The level of service by Adult and Community Services is related to your own and your carers’ assessed needs. An assessment of these needs will normally have been carried out by someone from your local Social Care and Health office.

Social Care and Health or a private organisation can provide these services. Please contact Social Care and Health for more information.

Opportunities within the Home Care Service

Become a Home Care Worker within County Durham

You’ll be amazed how far you can go with the caring skills that life has taught you.

Taking the time to listen can make all the difference to another person’s life and it’s a skill you probably already have. Whether you’re already a carer or just have valuable experience, you can create a rewarding career for yourself. These posts command some excellent benefits including guaranteed hours, structured career path, regular training and support, as well as competitive rates of pay and evening/weekend enhancements, all of which demonstrate our real investment in you and the community.

Take the first step and call today on Tel: 01833 694529

Find out about home help services.