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Durham County Council Information Service
County Hall

Evidence Based Supervision and Appraisal

Evidence Based Supervision and Appraisal is part of the quality strategy for Adult and Community Services. We have put together a range of standards for our staff about the promises and the way we should behave with the users of our services.

We will seek feedback from the users of our services on our performance against these standards using self review questionnaires and observation. These two processes along with supervision will then be used to assess whether we have reached our standards in our annual staff appraisals. If you would like any further information please contact any of the following staff members:

Peter Appleton - Head of Service – Planning and Performance, Tel: 0191 3833628

Lorraine Anderson - Strategic Manager – Quality Assurance - Planning and Performance, Tel:(0191 3834543

Lesley M Wilkinson - Quality Standards Manager - Planning and Performance, Tel: 0191 3725487