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Durham County Council Information Service
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Exit Survey

Every month we receive your responses to our exit survey to see where and how we can improve the information on our site, and ensure that you can find it. Our website administrator looks at every text comment you send us. The survey itself is annonymous, but below are some of the questions you raised, and, hopefully, useful answers.


November 2007

Things You Couldn't Find

I'm looking for jobs at the council/a particular job.
Unfortunately, we can only offer you the jobs that we have vacancies for! However, you can access our JobSpot through the Jobs and Careers link on the left navigation area of the homepage. Alternatively, it can generally be found under Popular Pages on the home page, as it's one of our most used areas!

I'm looking for births, death and marriage certificates.
You can purchase these online from our Registrars Certificates link under Popular Pages on the home page of our website. Note that we only cover certain dates and geographical areas. But - we've spotted our 'deliberate' mistakes and made the left navigator links work!