Contact Us
General Enquiries | Highways | Social Care | Visit County Hall | Contact us through our Website
General Enquiries
Available 8.00am to 5.30pm, Mon - Thur and 8.00am to 5.00pm Friday.
Please contact us by email.....
- Or by phoning 0191 3834567.
- Or fax 0191 3834500.
- Or minicom: 0191 3833802 (for people with hearing impairment).
Durham County Council
County Hall
Durham
DH1 5UL
United Kingdom
Highways
Available 24 hours a day, 7 days a week.
You can report a problem with roads, footpaths, streetlights or other issues to do with the environment, or by phone us on 0191 3706000.
This service is available during normal office hours but can be contacted outside of these times if your call is deemed to be an emergency.
Social Care
Available 24 hours a day, 7 days a week.
If your query is about caring for an older person, a mental health issue, people with learning disabilities, child care or child protection, please contact us through our website or phone 0845 8505010.
This service is available 8:00 am to 8:00 pm Monday to Friday and 9:00 am to 1:00 pm on Saturdays. Outside of these times, if your query is of an urgent nature you can contact our Emergency Duty Team on the same telephone number.
Visit County Hall
Visit us in person at County Hall, please use this map of how to find us.Contacts Through the Website
If you want to contact us online you can send an enquiry or comment to a specific area of the council by searching our A-Z contacts list. Alternatively, you can:- Use one of our public guestbooks.
- Join our mailing lists.
- Contact your county councillor.
- Find out about our 'Overview and Scrutiny' work
- Make an official corporate complaint.
