Trading Standards
What we Do
Durham County Council Consumer Services enforces hundreds of pieces of legislation, covering a huge range of business and consumer related areas.We also provide advice on animal welfare and the licensing of farm animal movements
The story of weights and measures goes back thousands of years. Here we have a very brief history of weighing and measuring, food statutes and consumer protection. You can also see an outline of the history of trading standards in County Durham.
How to Contact Us
A Consumer Advice Service is available for County Durham consumers via Consumer Direct the National consumer advice helpline. If you need help or advice, call them on 08454 040506.
If you are a business operating in County Durham, the contact telephone numbers are:
- Metrology (including requests for calibration and verification work) - 0191 3833705
- Food safety - 0191 3833706
- Safety - 0191 3833392
- Fair trading - 0191 3833712
Email Trading Standards
- For Animal Health services, please telephone 0191 3833392 or 0191 3834245.
Scientific Services
We provide a scientific testing and advisory service to Durham County Council and other local authorities in the North of England. Our UKAS accredited service is also available to private businesses and members of the public.The Trading Standards Service works almost exclusively with, through and for people. We are, therefore, passionate about Durham County Council’s commitment to promoting a just society that gives everyone an equal chance to learn, work and live, free from discrimination and prejudice.
Please remember that summaries or parts of this information can be made available, in a range of languages or formats, on request. Please telephone 0191 3835568 for further information.
If you have any comments to make about the accessibility of our services, please do not hesitate to write to the Head of the Trading Standards Service, Phillip Holman, at:
Durham County Council
County Hall
Durham
DH1 5UY
Scientific Services
Telephone: 0191 3833391
