Customer services charter and standards
We're committed to providing high standards of customer service. We start with listening and finding out what is important to you. The information you give us helps shape our services to meet your needs and expectations.
Our strategy, charter and standards have been shaped through consultation with local people.
Customer First strategy
We work to put the customer at the heart of everything we do. Download a copy of our.
Customer services charter
We asked people what was important when contacting the council. 'Our promise to you' outlines how you can expect to be treated when you get in touch with us.
Download a copy of our
Our customers are at the heart of everything we do. Ouroutlines specific levels of service that you should receive from us.