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Making a complaint


We are committed to putting our customers first. However, if you are unhappy with any of our services, this page tells you how to make a complaint so we can do our best to put it right for you.

Contact us
Corporate Complaints
03000 269 007
Our address is:
  • Customer Services
  • Durham County Council
  • County Hall
  • Durham
  • County Durham
  • United Kingdom
  • DH1 5UQ
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