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Community Action Scheme


The Community Action Scheme brings together residents and a range of organisations to tackle housing and environmental issues in a specific area by identifying local priorities and making best use of resources.

Who takes part in the scheme?

The Community Action Scheme is led by our Community Action Team (CAT), which includes members of our Community Protection Service, planning, Neighbourhood wardens and housing teams, who work alongside police and community support officers and fire and rescue teams. As well as delivering some level of enforcement, we have a key role in promoting health and healthier lifestyles.

While our members stay involved throughout the programme, other partners may join in the delivery of certain programmes in line with identified problems or issues.

Why is this work happening?

We work across the county and provide resources to target particular areas and problems. We use enforcement powers to encourage owners, occupiers and landlords to take responsibility for their neighbourhood and their properties.

How does this work?

We normally deliver an 11 week rolling programme, moving around the county and focusing on a certain community each time. This breaks down into:

  • two weeks of identifying issues and planning priorities
  • seven weeks of action
  • two weeks of review

When moved on to another area, any new issues are then dealt with by the existing services in the area. This unique project model, working alongside the community to improve local conditions, means that the impact of the Community Action Scheme continues beyond the project period, with residents experiencing longer-term benefits.

What is happening?

We deal with a range of issues including:

  • improving housing standards and the management of privately rented property
  • dealing with empty properties
  • ensuring that rubbish that has been dumped in gardens, on streets and on waste ground is removed
  • assisting with improvements to buildings and abandoned land
  • investigating noise issues
  • challenging under-age sales of alcohol and tobacco
  • implementing energy efficiency schemes
  • advising on consumer rights and dealing with cold callers

Information from those involved with the community informs the main priorities chosen by residents during a residents' engagement event at the start of the CAT programme. We then focus on these during our seven weeks of action.

When and where is it happening?

The Community Action Scheme team has moved to Shildon.

We will carry out work in the following streets: Adamson Street; Albert Street; Albion Avenue; All Saints Road; Bouch Street; Braithwaite Street; Bryerley Road; Church Street; Cooperative Street; Dent Street; East View Terrace; Freville Street; George Street; Granville Avenue; Harrison Close; Henry Street; Kilburn Street; Lambton Street; Main Street; Osborne Street; Pearl Street; Redworth Road; Regent Street; Ruby Street; Salisbury Terrace; South View; Thomas Street; Walter Street and Wesley Crescent (back of).  

Following the input from residents and partners, we have agreed the priorities for this project as:

  • Rubbish Accumulations
  • Dog Fouling
  • Antisocial Behaviour

An action plan has been put in place with partners to tackle these priority issues.

Attend a Teams Online event

Online surgeries are a great way for us to hear your views and are open to everyone but will be of most interest to those living and working in the Shildon area.

You do not have to have any software installed, or register in advance. Just use the browser links below to log on.

Shildon Action Week Part 2 - 24 February to 1 April 2021 (Unattended):

Future projects 

The team heads to South Moor between 5 July and 19 September.

Previous projects

Our last programme of works in 2020 was in Horden but we also visited Ferryhill Station and Blackhall Colliery.

Each location is evaluated against a set of criteria to prioritise areas with the greatest need within County Durham and identify areas suitable for the scheme. This is calculated using data on empty homes, health deprivation, the percentage of tenants of privately rented accommodation in receipt of Housing Benefit, anti-social behaviour and crime.

Find information on Community Action Scheme - previous projects. In each area, priorities for improvement were identified and we worked with local residents in resolving these issues.

Municipal Journal 2013 Achievement Awards - Commended Logo

In partnership with

  • Municipal Journal 2013 Achievement Awards - Commended
Contact us
Community Action
03000 261 016
Our address is:
  • Durham County Council
  • Community Protection
  • PO Box 617
  • Durham
  • County Durham
  • United Kingdom
  • DH1 9HZ
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