The amount you get depends on your household circumstances. This includes the following:
How to check how much housing benefit you could get and make a claim.
When you make your application, we'll tell you what documents we need to see. You should provide this evidence as quickly as possible to avoid delaying your claim. If it's not provided within a month then your claim may not be processed. You can submit your documents in the following ways:
Find out more about what information you should provide.
Our Chief Executive has made a 'Direction on electronic communications' for the administration of housing benefit and Council Tax Reduction. This is a legal document to allow us to accept electronic signatures. See the E-enabling direction (PDF, 74kb)
We may be able to visit you at home to collect the documentary evidence we need. Contact us for more information on this service
Once we have received all supporting documents, your claim will be processed. We will write to you to confirm your benefit entitlement, telling you how much you will receive and how we reached that decision. We will then make arrangements to pay your benefit.
Housing benefit can help pay your rent if you're on a low income.
If your claim is turned down, or you are not happy with the level of benefit you have been awarded, you can ask us to look at the decision again.