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Durham County Council

Our payments system will not be available between 1.30pm on Tuesday 24 January  and 1.30pm on Wednesday 25 January. We apologise for any inconvenience this may cause.

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Could your business deal with an emergency?


Prepare your business for emergencies or major incidents such as flooding, fire or power cuts. Planning ahead minimises the risk to your day to day operations (business continuity).

Get business continuity advice

Find out where your business is vulnerable and what measures you can put in place to:

  •  minimise the risk of disruption
  •  deal with the impact of an emergency or incident

Planning for emergency situations will help your business bounce back quickly, or avoid an emergency situation entirely.

Business Resilience Health Check

Use the free Business Resilience Health Check. This quick and simple online tool produces a  tailored report outlining what you should do to improve your organisations resilience to disruption.

Business continuity guides

Download a business continuity guide and plan to help your business develop its own continuity system. 

Business continuity guides and plans
Business typeBusiness continuity guides and plans 
Personal care services

Personal care service business continuity guide (PDF, 273kb)
Personal care service business continuity plan (PDF, 131kb)

Residential care homes

Residential care homes business continuity plan (PDF, 303kb)
Residential care homes business continuity plan (PDF, 154kb)

Small business and voluntary organisations

Business continuity guide (PDF, 3Mb)
Small business and voluntary organisation business continuity plan (PDF, 182kb)

Your insurance company will also be able to provide information, support or guidance.