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Household shopping survey


We want to understand how you shop in County Durham, so we can inform future planning decisions.

This survey will help us to understand people's shopping activities, habits and specific needs within the towns in the county.

How will we do this?

We have commissioned NEMS Market Research Company to carry out a household telephone survey. If you receive a call and you are not sure that it is a genuine survey, please contact us.

Have your say

NEMS Market Research Company is only collecting and processing the data for this consultation on our behalf. They will not use the results for any purpose apart from acting as Data Processor. We will not be able to identify individuals from the results they provide us. 

The telephone survey will cover a random sample of people living across the county.

The survey will run from 22 June 2016 - 15 July 2016

What happens next

This survey forms part of the information that will support the County Durham Plan which will set out the amount of new development needed for housing, potential job creation and future retail spaces up to the year 2033. It will also cover what infrastructure is needed to support these, such as transport, schools and green spaces.

Contact us
Customer Services
03000 26 0000
Our address is:
  • Durham County Council
  • County Hall
  • Durham
  • County Durham
  • United Kingdom
  • DH1 5UQ
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