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Get your care needs assessed

You may need help in your daily life because you're elderly and/or you have an illness or disability.

To help you find the right care and support, visit our Locate - care and support in County Durham website. You can use the website in different ways:

You can browse the site to find a range of information and advice including organisations to help you live as independently as you can.
You can complete some simple questions in the Locate: about you and your needs section about yourself and your situation. This will help guide you to useful information for help and support.
Depending on your situation, you may then be able to complete some more in-depth questions in Locate: about you and your needs section and submit your responses to us. We will then use your answers to assess your needs and tell you if you are eligible for care and support from us.

Eligibility for care and support from us

The national eligibility criteria set a minimum threshold for adult care and support. The following information may help you understand eligibility for care and support.:

If you're not eligible

If your assessment shows that you are not eligible for support we will tell you about organisations who may be able to help you.

Financial support

Care and support services are not free to everyone. If you want to apply for help with the cost, you'll need to complete a financial assessment. Find out more about paying for your care and support.

Carer's assessments

If you a carer, you can get your needs assessed to help you get support for your caring role.

Contact us

First Contact/Social Care Direct
email First Contact/Social Care Direct
Telephone 03000 267 979
Fax 0191 383 5752