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  2. Have Your Say
  3. My Durham

By telephone


Telephone: 8.30am - 5.00pm (Monday - Thursday), 8.30am - 4.30pm (Friday)

  • General enquiries: 03000 26 0000
  • Benefits: 03000 26 2000
  • Business rates: 03000 268 997
  • Council tax: 03000 26 4000
  • Highways/Streetscene/street lighting: 03000 26 1000 (roads, footpaths and streetlights, rubbish and recycling, commercial waste, neighbourhood wardens, stray dogs, abandoned vehicles, pest control, street cleaning, litter and dog fouling, graffiti, fly tipping, fly posting, maintenance of parks and open spaces, parks and cemeteries)
  • Registration Service: 03000 26 6000
  • Social Care Direct/First Contact: 03000 267 979 (your first point of contact if you are concerned about a child or young person, or need social care help and support)
  • Families Information Service: 03000 269 995 (free and impartial information service for families)
  • Care Connect: 03000 262 195 (community alarm service to help people maintain independence)
  • Welfare Rights Service: 03000 268 968 (9.00am - 12 noon - for help with questions about social security benefit and tax credit issues)

Text messaging: 0778 602 7280 - You can now send us a text - your message must start with the word: INFO

 

 

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