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The government has announced further restrictions on mixing between households in any indoor setting in County Durham, in a bid to control the rising infection rates of COVID-19. Find out more about the latest measures at Indoor inter-household mixing restricted in parts of the North East

Disputing a benefit decision

If you are unhappy with a decision made about your benefit claim you can usually challenge it. The ways in which you can challenge a decision vary according to the benefit in question.

Our Icon for pdf Disputing a benefit decision factsheet (F04) (PDF, 586.9kb)  describes what you need to do to challenge a decision. It covers issues such as:

  • time limits
  • how to ask for a reconsideration of a decision
  • how to appeal a decision
  • how to prepare for a hearing
  • what to do at the hearing
  • how to take a case further if it is unsuccessful at a hearing


Contact us
Welfare Rights
03000 268 968
Our address is:
  • Revenues and Benefits
  • PO Box 254
  • Stanley
  • County Durham
  • United Kingdom
  • DH8 1GG
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