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Translating and interpreting services

We are committed to ensuring that staff and people using council services or facilities receive fair and appropriate treatment. We will provide support in the most appropriate way to help people use our services.

A range of communication services are available to customers on request, including:

  • translation and interpreting services if your first language is not English
  • sign language interpreters and other support if you are deaf or have impaired hearing
  • documents in alternative formats, for example Braille, large print, audio and disc
  • other options tailored to meet specific individual needs

Our leaflets and other information include contact details for you to make a request for support and documents in alternative formats.

If you would like more information contact us at equality and diversity.

Translation and interpreting providers

We currently have a contract with an external provider for these services. If you would like more information on future opportunities or contract procedures, please contact us at Corporate Procurement.

Contact us
Equality and Diversity
03000 268 019
Our address is:
  • Room 4/139
  • County Hall
  • Durham
  • County Durham
  • United Kingdom
  • DH1 5UF

Corporate Procurement
Our address is:
  • Transformation and Partnerships
  • Planning and Performance
  • County Hall
  • Durham
  • County Durham
  • United Kingdom
  • DH1 5UQ
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