Armed Forces Outreach Service (AFOS)
Our Armed Forces Outreach Service can provide help and support to all Forces personnel, reservists, Veterans and their families.
What we can offer
We have a good understanding of some of the barriers that Forces personnel and their families face when trying to secure a home,. We are part of the housing solutions team and will help with completing housing applications and gaining accommodation in your chosen area. We also offer support on a wide range of tenancy issues ie tenancy management, if your tenancy is at risk or you are close to being evicted.
The benefit system can be confusing and difficult to navigate meaning many people are not aware of their right to entitlement. The AFOS can support you with this process and ensure you are in receipt of the correct benefits.
We can refer you to other services that work specifically at securing employment and training for ex-service personnel. You may also want to take a look at the jobs with the council in the jobs and careers section.
Health and wellbeing
Many people leaving the armed forces, as well as those who left many years ago, can struggle with the transition and feel isolated and alone. We understand that this adjustment period can be difficult and can support you through this. We also have direct referral routes to the Armed Forces mental health services within the NHS for additional support.
Care and support
Veterans can find a range of care and support services on our Locate - care and support in County Durham website.
If you are leaving the Forces and need to gain further information and support on schools in County Durham, we can provide assistance and signpost you to the relevant agencies who will ensure you and your children are not disadvantaged in anyway. Find out more about primary or secondary school places for your child on the school places and admissions page.
We understand that it can be difficult to manage your money after leaving the Armed Forces because of changes to income and circumstances. We can support and advise you on low-level budgeting, make onward referrals to Citizen's Advice and offer other debt counselling services if required.
If you would like to speak with an AFOS worker, please contact us and we will endeavour to answer you within two working days.
Other sources of help and support
The Veteran's Gateway is made up of a number of organisations and Armed Forces charities. This web based support connects veterans and their families with partner organisations best placed to help with the information, advice and support they need in post-service life.
The NHS provides healthcare information for military personnel and veterans, including getting treatment and useful contacts.
If you have served in HM Armed Forces, including Volunteer and Regular Reserves, you may be able eligible for a Veteran's Badge.
Armed Forces Covenant
We are members of the County Durham Partnership where several key public, private and voluntary sector organisations work together to support active and ex-service men, women and their families as part of our commitment to the Armed Forces Community Covenant. Find out how registered charities, armed forces units or statutory bodies can apply to the Covenant Fund for a grant to support the armed forces community.
In partnership with
- Armed Forces Covenant