Pay and display bays
On-street pay and display bays are currently found only within the Durham City Controlled Parking Zone (CPZ). The pay and display bays operate between 8.00 am and 6.00 pm, Monday to Saturday only. Parking outside of these times is free.
The Parking Shop is closed to the public during the current national lockdown. To pay a fine please call 01913 846 633 or visit Pay/appeal against a parking fine/Penalty Charge Notice online. For parking and visitors permits please call 01913 846 633.
The Parking Shop is closed to the public during the current national lockdown.
To pay a fine please call 01913 846 633 or visit Pay/appeal against a parking fine/Penalty Charge Notice online.
For parking and visitors permits please call 01913 846 633.
During the operational hours you may park in a pay and display bay if you pay the charge and clearly display your ticket or a valid permit. Depending on where you park within the city, the charge for parking is 20p, 30p, 40p or 50p or 80p per half hour. Pay and display machines accept 5p, 10p, 20p, 50p, £1.00 and £2.00 coins.
Full guidance regarding payment and hours of operation are stated on the front of the machine. The time your vehicle can stay until is printed on the ticket. Do not park in a pay and display bay for longer than you have paid for as you may be issued with a Penalty Charge Notice (PCN).
Picking up and dropping off passengers
Drivers can stop in a pay and display bay to pick up or drop off passengers, but waiting for passengers is not permitted. When picking up or dropping off you must stay with your vehicle at all times unless your passengers need help getting in or out of your vehicle.
Loading and unloading
Loading and unloading is allowed from a pay and display bay. Loading and unloading is considered to be taking place where items are being taken to and from a vehicle, but this does not cover packing, unpacking or assembly, and stopping to have a conversation. Stopping to go to the toilet is also not covered. As soon as the last item is loaded or unloaded, the vehicle must be moved or a pay and display ticket purchased.
Exceeding my time limit
If you do not return to your vehicle by the expiry time displayed on the ticket, a PCN may be issued.
The pay and display machine is out of order
If you find a pay and display machine out of order, please contact the Parking Shop to report the fault. The telephone number can be found on the pay and display machine. Please purchase a ticket from another machine on the same street.
Parking slightly over the bay markings
You must park completely inside the bay markings and you should not use the space unless all of your vehicle can fit inside the bay markings. Any vehicle parked with at least one wheel outside the bay markings may be issued with a PCN.
You can apply to the Parking Shop to have a bay suspended in advance. Pay and display bays may be suspended to accommodate:
- building and demolition works
- excavations in or adjacent to a parking bay
- works by utility companies in or adjacent to a parking bay
- to facilitate removals from and to premises
- for the convenience of occupiers of premises at times of weddings and funerals.
Sundays and bank holidays
On-street pay and display bays are not active on Sundays and bank holidays.
Blue Badge holders
Blue Badge holders can park in on-street pay and display bays without charge or time restriction.
Parking permits are also available for residents, carers, healthworkers and businesses within the CPZ.
- The Parking Shop (general contact)
- The Parking Shop (general contact)
- 03300 884 785
Our address is:
- Suite 1
- Forster House, Forster Business Centre
- Finchale Road, Framwellgate Moor
- County Durham
- United Kingdom
- DH1 5HL