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Durham Road User Charge Zone (congestion charge)


The Durham Road User Charge Zone aims to reduce traffic congestion and pollution, and improve air quality in the Durham peninsula. It is also aimed at encouraging 'out-of-hours' use of the area, creating safer and more attractive streets for everyone.

The zone is located on Durham peninsula, the home of the historic World Heritage site of Durham Cathedral and Castle, as well as the Durham Market Place, Durham Chorister School, Durham University colleges and a variety of shops and businesses.

How does it work?

It operates from 10.00am to 4.00pm Monday to Saturday (excluding bank holidays), using an Automatic Number Plate Recognition (ANPR) system located at the junction of Saddler Street and Claypath. The ANPR system identifies motor vehicles subject to the charge.

Paying the charge

The daily charge is £2.00, payable when using the road between 10.00am and 4.00pm. All vehicles that enter or exit the clearly defined zone during its hours of operation must pay the charge unless they qualify for an exemption.

However, you must remember to pay the charge in advance or by 6.00pm on the day the road is used. Payment can be made at the counter or by telephone. If you don't pay the charge by 6.00pm on the day the road is used, this may result in a £50.00 penalty charge notice becoming payable by the registered keeper of the vehicle.

NSL collect the parking fines for us - you can go to the NSL website and select 'Durham & Darlington' from the drop down list for more ways to pay, including at their Parking Shop.

Contact us
The Parking Shop (permits)
0191 384 6633
Our address is:
  • Suite 1
  • Forster House, Forster Business Centre
  • Finchale Road, Framwellgate Moor
  • Durham
  • County Durham
  • United Kingdom
  • DH1 5HL
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