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Warm Homes Campaign


Transform your home with energy saving improvements like central heating or home insulation.

Our Warm Homes Campaign is the one-stop referral system for owner occupiers, private rented tenants and third sector organisations in County Durham. The Campaign helps residents to access energy efficiency grants to have a warmer home and lower energy bills.

We will contact all enquiries received and discuss the broad range of services that you could be eligible for. Assistance includes:

  • advice on the grants available for boiler replacements and heating
  • advice on the grants available for wall and loft insulation
  • support with energy bills, switching energy companies and fuel debts
  • energy saving advice
  • benefit checks (from the Welfare Rights Team) 
  • fire safety checks (from Durham and Darlington Fire Service)
  • help for those living in a cold home with a cold related illness

Some of these services may have an eligibility criteria.

If you think you might qualify for extra support, contact us.

Find out if you are eligible

You might be eligible for help if you live in private housing and get one of the following benefits:

  • Child Tax Credit
  • Working Tax Credit
  • Universal Credit
  • Pension Guarantee Credit - you won't be eligible if you only claim Pension Savings Credit
  • Income Support
  • income-based Jobseeker's Allowance (JSA)
  • income-related Employment and Support Allowance (ESA)

If you claim Child Tax Credit, Working Tax Credit or Universal Credit your eligibility will depend on your income.

If you rent you must have the owner's permission to do the work. 

Energy Company Obligation (ECO)

The Energy Company Obligation (ECO) is a government energy efficiency scheme to help reduce carbon emissions and tackle fuel poverty. ECO provides grants for new boilers and home insulation measures.

Find out what scheme your energy provider offers: 

Warm up North

This is a consortium of North East Local Authorities working together to assist with the reduction in levels of fuel poverty and providing warmer energy efficient homes.

More information

Contact us
Warm Homes Durham
03000 268 000
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