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Benefits advice or help with a benefits appeal


We can help with you get the right benefits and help you with your benefit appeals. We provide support to the public, advisers and other organisations.

Need help or advice about your rights? Contact us Monday to Thursday, from 8.30am until 5.00pm and Friday 8.30am until 4.30pm. All services are confidential and free of charge if you live in County Durham.

Benefits advice

If you need advice on a benefit issue, we can:

  • Give you information on what benefits you might be entitled to and how to claim them.
  • Check that you are getting the right amount of benefit.
  • Advise you on what will happen if your circumstances change.
  • Give advice on how to ask for a reconsideration of a decision, or appeal against it.

Contact us for more information.

Benefits appeals

If you've recently had a benefit claim turned down and are appealing against this, we can help you with specialist advice and support. We can help you prepare your case and attend the tribunal hearing with you.

Contact us to ask for help with your benefits appeal.

Who is eligible

All services are confidential and free of charge if you live in County Durham.

Contact us
Welfare Rights
03000 268 968
Our address is:
  • Revenues and Benefits
  • PO Box 254
  • Stanley
  • County Durham
  • United Kingdom
  • DH8 1GG
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