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The government has announced further restrictions on mixing between households in any indoor setting in County Durham, in a bid to control the rising infection rates of COVID-19. Find out more about the latest measures at Gov.uk: Indoor inter-household mixing restricted in parts of the North East

Stanley Customer Access Point


The Customer Access Point at Stanley is your local point of contact for help and information about our services.

Our customer access points are closed due to Covid-19. However, we are available online and over the phone. See our Contacting us (changes to service) page for the latest information.

Opening hours 

Our customer access points are closed until further notice in line with government guidance. However, our customer contact centre is open and we are responding to enquiries online and over the phone. See our Contacting us (changes to service) page for the latest information.

Location

We are located at the Louisa Centre, in Front Street, Stanley.

There is parking to the right of the building.

What's available?

We are here to help with enquiries about:

  • street cleaning and environmental services
  • waste permits
  • older and disabled persons bus passes
  • highways

Make an appointment if you want to speak to us about:

  • housing and council tax benefits
  • council tax

Register Office

See Stanley register office for opening times and details of how to book an appointment.

 

Contact us
Customer Access Point - Stanley
03000 26 0000
Our address is:
  • The Louisa Centre
  • Front Street
  • Stanley
  • County Durham
  • United Kingdom
  • DH9 0TE
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