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Stanley Customer Access Point


The Customer Access Point at Stanley is your local point of contact for help and information about our services.

Opening hours and location

  • Monday to Thursday: 8.30am - 5.00pm
  • Friday: 8.30am - 4.30pm
  • Saturday: closed
  • Sunday: closed
  • Public holidays: closed

For unexpected closures, please see our For unexpected closures, please see our page. page.

We are located at the Louisa Centre, in Front Street, Stanley.

There is parking to the right of the building.

What's available?

We are here to help with enquiries about:

  • street cleaning and environmental services
  • waste permits
  • older and disabled persons bus passes
  • highways

Make an appointment if you want to speak to us about:

  • housing and council tax benefits
  • council tax
Contact us
Customer Access Point - Stanley
03000 26 0000
Our address is:
  • The Louisa Centre
  • Front Street
  • Stanley
  • County Durham
  • United Kingdom
  • DH9 0TE
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