1. Do it online
  2. Have Your Say
  3. My Durham

Consett Customer Access Point


The Customer Access Point in Consett is your local point of contact for help and information about our services.

Opening hours and location

  • Monday to Thursday: 8.30am - 5.00pm
  • Friday: 8.30am - 4.30pm
  • Saturday: closed
  • Sunday: closed
  • Public holidays: closed

For unexpected closures, please see our disruptions, closures and warnings page.

We are located on Front Street in the centre of Consett.

Parking is available in the town centre and disabled parking is available opposite the main entrance.

What's available?

We are here to help with enquiries on our services including:

  • street cleaning and environmental services
  • planning and building control
  • waste permits
  • older and disabled persons bus passes
  • highways

Make an appointment to speak to us about:

  • housing and council tax benefits
  • council tax

Registrars

Tuesday: 9.30am - 4.30pm
Thursday: 9.30am - 4.30pm

Contact us for more information.

Contact us
Customer Access Point - Consett
03000 26 0000
Our address is:
  • 36-38 Front Street
  • Consett
  • County Durham
  • United Kingdom
  • DH8 5AQ
Share this page on Facebook Share this page on Twitter Print this page