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Consett Customer Access Point

The Customer Access Point in Consett is your local point of contact for help and information about our services.

Opening hours and location

  • Monday to Thursday: 8.30am - 5.00pm
  • Friday: 8.30am - 4.30pm
  • Saturday: closed
  • Sunday: closed
  • Public holidays: closed

For unexpected closures, please see our disruptions, closures and warnings page.

We are located on Front Street in the centre of Consett.

Parking is available in the town centre and disabled parking is available opposite the main entrance.

What's available?

We are here to help with enquiries on our services including:

  • street cleaning and environmental services
  • planning and building control
  • waste permits
  • older and disabled persons bus passes
  • highways

Make an appointment to speak to us about:

  • housing and council tax benefits
  • council tax

Contact us for more information.

Register Office

See Consett Customer Access Point for opening times and details of how to book an appointment.

Contact us
Customer Access Point - Consett
03000 26 0000
Our address is:
  • 36-38 Front Street
  • Consett
  • County Durham
  • United Kingdom
  • DH8 5AQ
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