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Bin collections, garden waste and HWRCs (tips) during Covid-19 outbreak

Rubbish and recycling collections remain as normal, while our tips are closed until further notice.

If you are homeworking, please park appropriately and leave access for bin crews to get lorries into estates and down small roads.

Rubbish and recycling collections

Rubbish and recycling collections remain as normal, - as usual, you should put your bins out for collection at 7.00am on collection day but please be patient with bin crews during this difficult time. 

Garden waste collections are delayed - see Garden waste below.

How you can help

  • Please remember to wash your hands before and after putting rubbish and recycling bins/boxes (bags/boxes) out and disinfect handles where possible.
  • If you are self-isolating, double bag any tissues and wait three days before putting the bag in the rubbish bin in line with Government guidance.
  • If you are homeworking, please park appropriately and leave access for bin crews to get lorries into estates and down small roads.

Recycling collections

Don't forget:

  • You can place extra recycling in clear / see through bags next to your recycling bin and box on collection day
  • Wash and squash so items are clean and to save space.
  • Do not bag items in your recycling bin or box.

See our What goes in which bin? for more information.

Rubbish collections

We are not collecting any additional waste / rubbish in bags next to the bin. If your rubbish bin is full, you should bag any extra household rubbish and store it safely until it will fit in to your rubbish bin.

Avoid creating unnecessary additional waste (such as from gardening or DIY) that you cannot dispose of.

Bin repairs and replacements

Bin repairs and replacements are still taking place.

Additional bins

Only households with 6 persons or more in the family can apply for additional bin capacity. You cannot buy aditional bins.

How we are protecting our bin crews

We are providing extra vehicles, drivers and assisting loaders in getting to site independently. This is part of our aim to limit those in a cab to two people where possible. Drivers will visit the waste transfer stations driving the vehicle alone. These measures, as well as washing facilities on board many vehicles, hand sanitisers and gloves, are all about reducing the risks to our crews.

Bulky waste collections (updated 26 March)

We are no longer taking new bulky waste collections at the moment. 

Garden waste (updated 24 March)

So that we can support rubbish and recycling collections at this time and over the busy Easter period, our 2020 garden waste collection scheme will be delayed and wil now start on Tuesday 28 April. You will still receive all 17 collections, with the final collection now scheduled for Friday 18 December.

HWRCs (tips) (updated 24 March)

Following the latest national guidance on coronavirus, all of our Household Waste Recycling Centres are now closed until further notice. This is to encourage people to stay at home - see Government guidance on staying at home and away from others (social distancing) and announcement - PM address to the nation on coronavirus, 23 March 2020.

You can put extra recycling out with your normal recycling bin (see What goes in which bin?) and you should securely store your excess rubbish and bulky waste items at home until the recycling centres have re-opened.

Do not leave your waste outside the gates of the household waste recycling centre. This is fly tipping which is illegal. The maximum fine for anyone caught flytipping is up to £50,000. There is CCTV at the household waste recycling centres which are monitored at all times.

Waste permits

If you've applied for a waste pemit, you can use this when our tips re-open (as they are valid up until December 2020 at any of the centres).

Big Spring Clean

Following the cancellation of Keep Britain Tidy's Great British Spring Clean campaign, our Big Spring Clean has been postponed. Events may be rescheduled later in the year in line with Keep Britain Tidy's campaign in September.

Contact us
Customer Services
03000 26 0000
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